Frequently Asked Questions
General Plumbing FAQ’s
Our free in-home estimate covers all visible plumbing components. We can provide you with a written quote detailing the issues found, along with an estimate for each plumbing repair.
For the fastest service, you can call us at 714-964-3519, OR fill out the form above.
*Free home plumbing estimates are only available for current homeowners. There is a nominal fee for homes in escrow or for sale, which may be credited toward the cost of repairs if you choose us to perform the work.
We service Anaheim, Costa Mesa, Fountain Valley, Garden Grove, Huntington Beach, Irvine, Newport Beach, Orange, Santa Ana, Tustin and Villa Park.
Yes, we provide 24/7 emergency plumbing services to address urgent issues. Call Us: 714-964-3519
We repair all major plumbing brands, including Moen, Kohler, American Standard, Grohe, and more.
Plumbing Fixture Installations FAQ’s
We install toilets, faucets, sinks, disposals, dishwashers, and more in Fountain Valley homes.
You can, but we’re also happy to help you choose the right model and pick it up if needed.
Most bathroom faucets take about 45–60 minutes, longer if shutoffs need replacing.
Yes, but small mistakes with the wax ring or flange can cause leaks. We’re happy to help or guide you.
Yes, especially if it connects to the sink drain or requires a water line.
Slab Leak FAQ’s
Common signs include warm floors, sudden water bill jumps, or damp carpet with no known source.
Yes. If left long enough, they can erode the base and cause slab shifts or mold.
Most are completed in one day. Complex reroutes can take longer, but we let you know up front.
Sometimes. Coverage varies by policy and whether damage occurred. We’ll help with documentation if needed.
Not always. We only open what’s needed and explain every step before we start.
Plumbing Repairs FAQ’s
If it involves water you can’t shut off, leaks behind walls, or anything needing parts you don’t have—call us. Small stuff like tightening a drain or clearing hair from a trap, you might manage.
Yes. We offer 24/7 emergency plumbing repairs in Fountain Valley.
We use high-tech moisture sensors and thermal cameras to find hidden water. Then we isolate the pipe with as little wall damage as possible.
You can—but it won’t fix itself. Waiting might lead to mold, cracked pipes, or damage that spreads.
Yes. All repair work comes with a parts and labor warranty. Ask us for details during the job.
Water Heater FAQ’s
First, check if the water heater is functioning properly. Ensure the temperature setting is correct and the pilot light is on (for models with a pilot). If you’re unsure, call us at 714-964-3519 for assistance.
This could indicate a leak, either from the tank or the connections at the top. If the tank is leaking, it will need to be replaced. However, if it’s just the connections, it’s usually a simple and inexpensive fix.
This is the temperature and pressure relief valve drain line. Dripping usually signals that the temperature or pressure is or was too high. It’s best to have a qualified plumber inspect this as it could be a serious safety issue.
Noises like boiling or percolating often mean sediment has built up on the bottom of the tank. This sediment can cause premature tank failure. Regular maintenance can prevent this issue.
Tankless Water Heaters have many benefits, including longer lifespans and efficiency, but they also have higher installation costs. We can discuss whether it’s the right choice for your situation. Call us at 714-964-3519 for more details.
Traditional tank-type water heaters typically last around 7-8 years. If yours is older, it may be time to consider a replacement. Tankless models generally last up to 20 years, but it’s essential to monitor their condition as they age.
Drainage Services FAQ’s
Frequently Asked Questions About Drainage Service in Fountain Valley
We offer an internet special where any drain except main lines can be cleared for as little as $99! Standard drain cleaning in Fountain Valley typically costs between $150-$275 for sinks, toilets, or showers without our special offer. Main sewer line cleaning ranges from $175-$600 depending on the severity. We provide upfront pricing with no hidden fees, and our service calls include a detailed assessment of your drainage problem.
Call us immediately if you notice multiple drains backing up at once, gurgling sounds from pipes, foul odors coming from drains, or water pooling around floor drains. These often indicate main sewer line problems that require professional equipment to resolve safely.
We typically arrive within 60 minutes for emergency calls throughout Orange County. Our plumbers are stationed near Brookhurst Street, so we can reach homes by the Regional Hospital or the Recreation Center very quickly.
Yes, we offer 24/7 drainage service throughout Orange County, including weekends and holidays. Drain emergencies don’t wait for business hours, and neither do we. We never charge extra fees for weekend or holiday service calls.
Absolutely. Many homes throughout Orange County, especially in tree-lined neighborhoods and areas near regional parks, experience root intrusion in their sewer lines. Our video inspection service can identify root problems before they cause expensive pipe damage or complete system failure.
Most Orange County homes benefit from annual drain maintenance, but properties with large families or older plumbing may need service every six months. Regular maintenance prevents emergency situations and extends the life of your drainage system.
Most Orange County homes benefit from annual drain maintenance, but properties with large families or older plumbing may need service every six months. Regular maintenance prevents emergency situations and extends the life of your drainage system.
Natural Gas FAQ’s
Immediately evacuate the area without touching any electrical devices and call the gas company from a safe location.
Yes, we can quickly detect and repair the leak to restore your gas service.
We offer everything from a simple relocating of a line, to gas leak detection and repair, to complete re-piping and the installation of earthquake shut-off valves.
We prioritize gas leak emergencies and aim to respond as quickly as possible, usually in less than an hour, to ensure your safety.
Yes, we install earthquake shut-off valves to automatically shut off gas in the event of an earthquake. Check with your homeowner’s insurance carrier to see if they offer discounted rates when you install an earthquake gas shut-off valve.
Commercial Services FAQ’s
Yes, once your repairs are completed, we provide a no-obligation plumbing estimate to confirm that your plumbing system is in proper working order.
If you notice a plumbing leak, contact us right away to prevent any further damage. We will send a plumber to assess the situation and make necessary repairs promptly.
Yes, we specialize in repairing a variety of faucet brands, including Moen, Price Pfister, Kohler, and more.
We prioritize emergency plumbing issues and aim to respond as quickly as possible to minimize any disruption to your business.
Yes, no job is too big or too small. We offer plumbing services for businesses of all sizes.
